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Attending Field Service 2012? Get a Discounted Rate on Us!

http://www.wbresearch.com/fieldserviceusa/home.aspx OnProcess Technology will be one of the sponsors and exhibitors at this year’s Field Service event in Las Vegas, April 16-19. If you’re considering...

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Levers of Service Supply Chain Optimization – Inbound Triage

By Bhaskar Banerjee The three big cost buckets for a service business are: cost of labor/technicians cost of parts cost of back-office (call center, tech support etc.) The most effective way to resolve...

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Updated: OnProcess Technology Wins Ciena Innovation Award

ASHLAND, MA (May 6, 2012) OnProcess Technology, Inc. is proud to announce that we have been named “Service Innovation Supplier of the Year” by Ciena. Supplier Summit Awards May 06, 2012 Ciena Supplier...

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Supporting the Tidal Wave of New Technology Product Rollouts

by Bhaskar Banerjee & Steve Kirstein, OnProcess Technology, Inc.   The higher bandwidth and higher speed that are now available to Cable/Broadband and Telecom companies is allowing them to create...

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White Paper – Service Supply Chain Optimization: Why Only a Comprehensive,...

OnProcess Technology has published a new White Paper on the topic of Service Supply Chain Optimization. As more companies struggle to find margin in increasingly commoditized markets, the idea of...

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Carolyn DeVasto Rejoins OnProcess Technology Medical Device Team

We are happy to announce that Carolyn DeVasto has rejoined OnProcess Technology as Vice President of Business Development with responsibility for the Medical Device vertical. Most recently, she was...

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Options to Help Offset the Medical Device Tax

by Carolyn DeVasto, VP, Medical Devices, & Steven Kirstein, Director of Marketing, OnProcess Technology, Inc. In a recent article about the Medical Device Tax published in the Boston Business...

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SSCO – Client Event Discussion: San Jose, April 2

by Bhaskar Banerjee, Chief Solutions Officer, OnProcess Technology OnProcess recently organized a panel discussion on Service Supply Chain Optimization (SSCO) as part of a full-day Client Event in San...

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